TERMS OF SERVICE AND SALE

1. Acceptance and incorporated policies

These Terms form a binding agreement between you and the InkMee seller identified at checkout. By accessing the Services, creating an account, uploading content, requesting a preview, or placing an order, you agree to these Terms, the incorporated Privacy Policy, Cookie Policy, and Image Upload Policy, and the return, shipping, revision, production, and other order-specific disclosures shown before checkout.

If you do not agree, do not use the Services or upload content. If you use InkMee for an organization, you represent that you have authority to bind it. Consumer rights that cannot lawfully be waived remain unaffected.

2. Eligibility and accounts

• You must be at least 18, have reached the age of majority where you live, and have legal capacity to contract. The Services are not offered directly to children.
• Provide accurate, current information; keep credentials confidential; use only your own account;

notify InkMee of unauthorized access; and do not circumvent geographic, account, payment, safety, or moderation controls.

• InkMee may require reasonable age, authority, payment, fraud, or rights verification. We will minimize verification data and process it under the Privacy Policy.

3. What InkMee provides

InkMee converts meaningful photos and instructions into personalized physical collectibles through a workflow that may include AI-assisted interpretation, artistic preview generation, 3D reconstruction, human refinement, print-readiness adjustments, full-color production, quality review, packaging, and shipment.

A preview is an artistic direction, not a photographic identity match or guaranteed exact replica. To make a design physically printable, InkMee may thicken hair, fingers, glasses, clothing, accessories, tails, ears or supports; join or simplify parts; adjust pose or proportions; infer hidden views; add a base; and make color or texture changes. These adjustments are part of the service.

4. Order formation and priority of order details

1. You select a product, size, style, quantity, options, destination, and any disclosed revision package.
2. You provide valid Uploaded Content and instructions under the Image Upload Policy.
3. InkMee displays the price, taxes where collected, estimated production/shipping information, and any material limitations before payment.
4. Your order is an offer to purchase. A contract forms only when InkMee sends an order acceptance or begins the accepted custom work, whichever occurs first. An automated receipt alone may only confirm receipt.

5. InkMee may reject or cancel an order for rights, safety, illegality, technical impossibility, payment,

sanctions, fraud, capacity, pricing error, or policy reasons. If InkMee cancels without customer breach, it will refund amounts paid for the cancelled portion.

Order-specific details shown at checkout and in the order confirmation control over general descriptions. InkMee may contact you if the photo is unsuitable or important information is missing.

Production and delivery estimates are estimates unless expressly stated as guaranteed.

1. Uploaded Content and your commitments You retain ownership of your original Uploaded Content. You grant InkMee and its contracted providers a limited, worldwide, non-exclusive, royalty-free license to host, reproduce, adapt, analyze, generate, display privately to you, transmit, and manufacture from the content only as reasonably necessary to provide, secure, support, and enforce the requested Services and comply with law.

You represent and warrant that:

• you own the content or have all copyright, trademark, publicity, privacy, contractual, and other permissions needed for the requested private creation and any requested public use;
• each identifiable person has consented where required, and you have parental/guardian or other lawful authority for a child’s image;
• the content and requested output do not violate law, another person’s rights, a court order, or the Image Upload Policy;
• your instructions are not deceptive and the product will not be used for harassment, impersonation, defamation, exploitation, fraud, or an unlawful commercial purpose.

The Image Upload Policy provides more specific rules and controls if these commitments conflict with general language here.

6. Privacy, facial processing, and public use

The Privacy Policy governs personal data. The Image Upload Policy governs photos, depicted persons, facial/body processing, AI/3D files, children, deletion, and public display. Uploading or buying does not authorize InkMee to use a project in a gallery, social post, advertisement, testimonial, press item, dataset, or generalized AI training. Any public-use permission must be separate, optional, specific, and revocable as stated in the release.

7. Previews and design review

• A free or early preview may be automatically generated and may differ from the refined design or physical product.
• Review the preview carefully before you order, including people/pets included, pose, clothing, colors, text, base, and requested details. Placing the order authorizes InkMee to proceed to production.
• InkMee reviews every design for production readiness before manufacturing begins. Change requests must reach InkMee before production starts, and may be declined or charged once it has begun.
• InkMee may make non-material engineering adjustments to improve strength, balance, printability, color consistency, packaging, or safety.

8. Personalized-goods cancellation and withdrawal

Custom work starts before a finished figurine exists. Cancellation rights therefore depend on the stage of work and mandatory local law.

• Before paid custom work begins, you may request cancellation through hello@inkmee.studio. If accepted, InkMee refunds the cancelled amount using the original payment method.
• After design work begins but before production, InkMee may deduct a reasonable, pre-disclosed amount for custom work already performed where law permits, or may provide store credit if you agree.
• Once physical production begins, change-of-mind cancellation is generally unavailable because the item is made to your specifications and cannot reasonably be resold.
• For EEA/UK consumers, the statutory withdrawal right may not apply to goods made to the consumer’s specifications or clearly personalized. For any separate service or digital component started during a withdrawal period, InkMee will obtain any legally required express request to begin and acknowledgment of the consequence for withdrawal rights.
• Nothing in this section limits remedies for goods that are faulty, damaged, unsafe, misdescribed, or materially inconsistent with the ordered design or mandatory consumer guarantees.

9. Price, payment, tax, and fraud checks

• Prices, currency, included options, discounts, tax treatment, shipping, and customs information are shown before payment. Unless stated otherwise, import duties, brokerage, and destination charges are the recipient’s responsibility, subject to mandatory law.
• Payment is processed by the provider shown at checkout. InkMee generally receives a token or confirmation rather than full card details. You authorize charges for the order and separately approved additions.
• InkMee may correct an obvious pricing, description, or availability error before acceptance. If an accepted order cannot lawfully be corrected without consent, InkMee will offer cancellation/refund or honor the contract as required.
• InkMee may hold, verify, reject, or cancel a transaction reasonably suspected of fraud, sanctions breach, unauthorized payment, resale abuse, or security risk.

10. Production, shipping, risk, and title

Production and delivery windows are estimates affected by image suitability, customer response time, revision scope, print capacity, curing/finishing, quality checks, carrier performance, customs, weather, force majeure, and destination. InkMee will provide material delay information when reasonably available.

Production and shipping origin. InkMee products may be designed, manufactured, quality-checked, packed, or shipped from China or another origin disclosed for the order. InkMee and its fulfillment partners will comply with applicable requirements governing export, origin documentation, customs declarations, restricted goods, shipping, and product safety at the dispatch location. Destination-country import, consumer, tax, product-safety, labeling, and delivery rules apply where required. China is not selected as the governing law merely because production or shipment begins there.

• Confirm the shipping address before production. You are responsible for additional costs caused by an incorrect or incomplete address you supplied, except where law provides otherwise.
• Risk of loss and title transfer at the time required by applicable consumer law. Where law permits the contract to specify, risk transfers on delivery to you or your authorized recipient; title transfers after full payment.
• Inspect the package promptly. Report visible transit damage, missing items, or material defects with order details and reasonable photos through hello@inkmee.studio within the claim period disclosed at checkout or in InkMee’s current returns information. A short reporting request does not remove a longer statutory right.

11. Returns, defects, and statutory guarantees

Because each item is personalized, InkMee does not accept change-of-mind returns after production except where expressly offered. InkMee will provide the remedies required by law and the returns and remedies disclosed at checkout and in these Terms for products that arrive damaged, have a manufacturing defect, are unsafe, are materially misdescribed, or materially fail to match the ordered design within reasonable production tolerances.

• Depending on the problem and law, the remedy may be re-performance, repair, replacement, partial refund, full refund, or another agreed solution.
• InkMee may request reasonable evidence and may require return of the item using provided instructions. InkMee bears required costs for valid defect claims; do not destroy or return an item without instructions unless safety requires.
• EU consumers retain the minimum legal guarantee and remedies under applicable EU/national law. UK, Canadian, Australian, New Zealand, US state, and other mandatory consumer guarantees also remain unaffected.

12. Artistic and manufacturing tolerances

You acknowledge that a figurine is an artistic interpretation produced through digital and physical processes. Reasonable differences may occur in facial expression, proportions, inferred hidden areas, hair strands, fabric folds, small accessories, skin and material color, surface texture, layer/print artifacts, support marks, polishing, base fit, dimensions, and display color versus physical color. A size is nominal and may vary within disclosed manufacturing tolerances.

A difference is not automatically a defect if it is consistent with the ordered design, product description, disclosed limitations, and reasonable custom-production tolerances. This clause does not excuse a material mismatch, unsafe product, deceptive description, or failure to meet mandatory quality standards.

13. Collectible safety

Not a children’s toy: Unless expressly certified and sold as a toy, InkMee figurines are decorative collectibles for persons aged 14+ and adult display. They may contain small parts, pointed elements, magnets, coatings, or brittle components and may present choking, ingestion, cut, or breakage hazards. Keep away from young children and pets; do not place in the mouth; do not use with food; do not expose to heat, flame, water, chemicals, or prolonged direct sunlight; and follow productspecific warnings.

14. Intellectual property in the Services and custom output

• InkMee platform materials: InkMee and its licensors retain all rights in the site, software, workflows, prompts/templates, tools, models, manufacturing methods, brand, general styles, reusable assets, documentation, and know-how.
• Your original content: You retain the rights you lawfully hold in your original uploads and instructions.
• Final bespoke artwork: As between you and InkMee, and subject to applicable law and third-party rights, InkMee assigns to you any transferable copyright it owns in the final artwork created solely and specifically for your paid personal order, excluding platform materials, reusable elements, licensed third-party materials, and underlying methods.
• Embedded InkMee materials: InkMee grants you a perpetual, worldwide, non-exclusive, royaltyfree license to use excluded InkMee materials only as incorporated in your final output for personal, non-commercial display, gifting, and sharing. Commercial use requires a business/commercial license.
• Physical item: After full payment and delivery, you own the physical figurine, but ownership of the object does not transfer third-party intellectual-property rights or rights in InkMee’s platform technology.

AI-generated content may not qualify for copyright protection in every jurisdiction. InkMee does not promise exclusivity in general themes, poses, styles, functional geometry, or commonplace elements.

InkMee will not intentionally resell your private personalized likeness as another customer’s product.

15. Prohibited conduct

• Use the Services or output illegally; infringe privacy, publicity, intellectual-property or contractual rights; upload content without authority; or attempt to create non-consensual intimate, exploitative, abusive, hateful, fraudulent, defamatory, or deceptive material.
• Exploit or sexualize a minor; upload child sexual abuse material; groom, threaten, harass, stalk, or facilitate violence or unlawful discrimination.
• Reverse engineer, scrape, probe, overload, inject malware, bypass security or moderation, harvest data, automate accounts without permission, or use output to build a competing model or service in breach of law or contract.
• Misrepresent an output as an authentic photo, official endorsement, identity record, evidence, or communication of another person; remove required provenance or safety notices; or use a person’s likeness commercially without rights.
• Use the Services in violation of sanctions, export controls, anti-corruption, customs, or trade laws.

16. Moderation, refusal, and account action

InkMee may use automated checks and human review to detect technical failures, malware, unlawful or prohibited content, rights complaints, abuse, fraud, and safety risk. InkMee may request proof of authority, reject an upload, pause an order, remove public content, restrict an account, preserve evidence, refund a cancelled portion, or report content where reasonably necessary. We will consider context, severity, repeat behavior, mistake, appeal, and mandatory law.

17. Copyright and rights complaints

Rights holders may send a notice to legal@inkmee.studio with identification of the work/right, the challenged content or order, contact information, a good-faith statement, an accuracy/authority statement, and a physical or electronic signature. US DMCA notices and counter-notices must meet 17 U.S.C. §512 requirements and be sent to the registered designated agent: InkMee Legal via legal@inkmee.studio; postal service may be made to the seller address shown in the order confirmation. InkMee may forward a notice to the uploader and may remove or restrict content. A repeat-infringer policy applies where appropriate.

18. Third-party services

Payment, shipping, social, authentication, mapping, or other third-party services may have separate terms and privacy practices. InkMee is not responsible for an independent third party’s service, but remains responsible for its own legal duties and for processors acting on its instructions as provided by privacy law and contract.

19. Service changes, suspension, and termination

InkMee may improve, change, suspend, or discontinue a feature, provided changes do not improperly remove paid rights or mandatory remedies. You may stop using the Services and request account closure. InkMee may suspend or terminate access for material breach, illegality, risk, fraud, nonpayment, sanctions, or repeated infringement. Provisions that by nature should survive—including payment, ownership, licenses needed for completed orders, disclaimers, liability, disputes, and legal compliance—survive.

20. Disclaimers

To the maximum extent permitted by law, the site, free previews, and non-paid features are provided “as is” and “as available.” InkMee does not guarantee uninterrupted operation, that every photo can be converted, that AI output is accurate, that a result will be an exact likeness, or that a user-supplied design is free of third-party rights. Paid products remain subject to the express commitments, order description, ordered design, published remedy policy, and mandatory consumer guarantees.

21. Limitation of liability

Nothing excludes or limits liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence where non-excludable, death or personal injury caused by negligence, breach of mandatory consumer rights, or unlawful processing of personal data.

Subject to that rule and to the maximum extent permitted by law: (a) InkMee is not liable for indirect, incidental, special, exemplary, or consequential loss, or loss of profit, opportunity, goodwill, or data, that was not reasonably foreseeable when the contract formed; and (b) InkMee’s aggregate liability arising from a particular paid order will not exceed the greater of the amount paid for that order or the minimum amount required by law. These limits do not reduce the repair, replacement, refund, reperformance, privacy, or other remedies the law requires.

22. Responsibility for unlawful business use

If you use InkMee for business, resale, advertising, merchandising, or on behalf of an organization, you will defend and indemnify InkMee from third-party claims and reasonable losses arising from your unlawful Uploaded Content, lack of required rights, deceptive commercial use, or material breach, to the extent permitted by law. This clause does not apply to ordinary consumers to the extent it would be unfair or prohibited, and does not cover loss caused by InkMee.

23. Governing law and disputes

First contact hello@inkmee.studio and allow a reasonable opportunity to resolve the matter.

Nothing prevents urgent injunctive relief, a privacy complaint to a regulator, a small-claims filing, or a consumer remedy that cannot be waived.

For consumers, these Terms are governed by the law stated for the seller at checkout, but without depriving you of mandatory protections of the country/state where you habitually reside. You may bring proceedings in any court that mandatory consumer law permits, including courts of your home jurisdiction where applicable. For business users, the governing law and exclusive forum are the governing law and courts identified in the applicable business order or written agreement.

24. General legal terms

• Changes: Material changes apply prospectively. InkMee will give notice and obtain renewed acceptance where required. Changes do not alter an already accepted order unless agreed or legally necessary.
• Assignment: You may not assign the agreement without consent. InkMee may assign it in a reorganization or sale if customer rights are not materially reduced, subject to law.
• Severability: An invalid term will be limited or removed to the minimum extent necessary; the remainder continues. A court may replace it with an enforceable term closest to the lawful purpose.
• No waiver: Delay in enforcement is not a waiver. Rights and remedies are cumulative unless law says otherwise.
• Entire agreement: These Terms and incorporated order/policy documents are the agreement for the Services, except written business agreements that expressly supersede them.
• Language: Translations may be provided. The controlling language is English, except where local law requires the local-language version to control.

25. Contact

Customer support: hello@inkmee.studio. Legal notices: legal@inkmee.studio and the seller address shown in your order confirmation. Privacy matters are handled under the Privacy Policy at privacy@inkmee.studio.