Contact InkMee at service@inkmee.studio for help with photo suitability, product options, existing orders, production, shipping, damaged items, image deletion or privacy requests. InkMee aims to reply within 1–2 business days. Do not email sensitive photos; use InkMee’s secure creation flow for image uploads.
Check whether a portrait, couple, family, group or pet image is suitable before creating a preview. The Photo Guide explains lighting, angle, visible details, old photos and requested additional references.
Photo Guide →Explore available figurine types, group sizes, product options and gift directions on What We Make. If the figurine is needed for a fixed date, contact InkMee before ordering.
What We Make →Include the order number and checkout email when asking about an existing order, production status or a requested change. The Help Center and How It Works answer common preview, reconstruction, likeness and production questions.
Help Center →Include the destination country and order number for questions about timing, tracking, address changes, customs, delivery damage or a missing parcel. Review Shipping & Returns before reporting a delivery problem.
Shipping & Returns →Choose the topic ‘Privacy or image deletion request’ and identify the account or order involved. Do not include unnecessary sensitive information. Retention, deletion and regional rights are explained in the Privacy Policy.
Privacy Policy →For an existing order, include the order number and checkout email. Do not email sensitive photos; use the secure creation flow available through What We Make for image uploads.
Use InkMee’s creation flow and follow the file formats and size limits shown in the uploader. Your preview can be continued through Your Creations. Sign in to view previews connected to your account, then choose from the available physical product options when you are ready to continue.
Read the Photo Guide